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For HR, IT and works councils

Security and privacy at riteful

We separate the marketing website from the application, limit access by role and use AI in an assistive capacity. This page presents the approved foundations for your review.

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Discuss your organizational and technical requirements in person.

  • Marketing website and riteful application are technically separate
  • Private notes and limited HR visibility
  • No autonomous employment decisions by riteful

System separation and processing

Transparency about where each purpose is fulfilled.

The public website and the riteful application serve different purposes and are operated separately.

Marketing website on AWS

This marketing website is delivered through AWS Amplify Hosting and Amazon CloudFront. It is separate from the riteful application.

Application on Microsoft Azure

The application at app.riteful.ai uses Microsoft Azure services. Depending on the function, product data is processed through Azure or stored in Neon Postgres.

Product processing generally in the EU or EEA

Product processing generally takes place in the EU or EEA. We do not make a blanket guarantee that controlled third-country access can never occur.

Contractual framework

When processing for business customers, riteful acts on their documented instructions under a data processing agreement.

Data, roles and deletion

Access and retention follow the relevant purpose.

The customer configuration and agreed deletion and retention rules define the organizational framework.

  1. 01

    Private notes

    Private notes are visible only to the individual. They do not become shared HR records.

  2. 02

    Limited HR visibility

    HR can see whether one-on-ones take place, but cannot access conversation content or private notes.

  3. 03

    Audio and transcript

    Audio and transcript are deleted once processing of the respective one-on-one, including the summary and qualitative analysis, is complete.

  4. 04

    Other product data

    Other product data follows the deletion and retention rules agreed with the relevant customer and applicable statutory obligations.

AI and human decision-making

AI supports the conversation process. People decide.

riteful uses AI for clearly defined tasks in the conversation workflow and draws a clear boundary at employment decisions.

Supported tasks

AI supports agenda creation, meeting summaries, observation analysis, one-on-one plan creation and role creation based on ESCO and AMS BIS.

No autonomous employment decisions

riteful does not make final assessments of people and does not make autonomous decisions about employees.

No hidden monitoring

The product is not positioned for hidden employee monitoring or attrition prediction.

People remain responsible

AI outputs do not replace managerial responsibility or the personal conversation.

Organizational introduction

Designed for transparent coordination with works councils.

riteful is GDPR-compliant and works-council ready in the legally approved product context. Transparent purposes, clearly limited roles and human decision-making provide the basis for the specific organizational setup.

Read the privacy policy
  • Document purposes and roles before rollout.
  • Define customer configuration and permissions together.
  • Place deletion and retention rules in their contractual context.

Frequently asked questions

Questions about security and privacy

Where is the marketing website operated?
The marketing website is delivered through AWS Amplify Hosting and Amazon CloudFront. The riteful application is operated separately.
Where is product data processed?
The application uses Microsoft Azure services. Depending on the function, product data is processed through Azure or stored in Neon Postgres. Product processing generally takes place in the EU or EEA.
Can HR read conversation content or private notes?
No. HR can see whether one-on-ones take place, but cannot access conversation content or private notes.
How long are audio and transcripts retained?
Both are deleted once processing of the respective one-on-one, including the summary and qualitative analysis, is complete.
Does riteful make employment decisions?
No. AI outputs assist people. riteful does not make autonomous employment decisions and does not replace managerial responsibility or personal conversations.

Product context

See the role model within the actual workflow.

Privacy in the one-on-one workflow

See how development plans, agendas, private notes and HR visibility work together in the ongoing process.

Explore one-on-one software

Clarify your requirements

Discuss security and privacy in the product context.

In a personal demo, we show the conversation workflow and answer your organizational and technical questions.

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